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11) The Assertiveness Skills Pack

By: Joanna Gutmann
Publisher: Fenman Ltd
Binding: Ring-bound
RRP: £195.00
Released: 31 Dec 1992
 

12) Interviewing Skills: 19 Tried and Tested Training Activities for Enhancing Performance in All Kinds of Interview

By: Eddie Davies
Publisher: Fenman Ltd
Binding: Ring-bound
RRP: £195.00
Released: 19 Nov 1993
 

13) Counselling Skills at Work: 20 Tried and Tested Activities for Developing Practical Counselling Skills (Trainer's Activity Pack)

By: Liz Brown
Publisher: Fenman Ltd
Binding: Ring-bound
RRP: £195.00
Released: 15 May 1998
 

14) Successful Events: The Organiser's Complete Toolkit (Performance Support Toolkit for Teams)

By: Tony Bray
Publisher: Fenman Ltd
Binding: Ring-bound
RRP: £99.00
Released: 19 Jun 1999
 

15) Implementing TQM: 22 Tried and Tested Training Activities for Introducing and Sustaining Total Quality Initiatives

By: Richard Palmer Bob Edinboro'
Publisher: Fenman Ltd
Binding: Ring-bound
RRP: £49.00
Released: 17 Jan 1994
 

16) I Hate Giving Presentations! (The Self-Study Workbooks Series)

By: Michael D. Owen
Publisher: Fenman Ltd
Binding: Paperback
RRP: £15.99
Released: 19 May 1997
 

17) The Customer Care Pack

By: Tony Bray
Publisher: Fenman Ltd
Binding: Ring-bound
RRP: £195.00
Released: 19 Jul 1991
 

18) Internal Customers

By: Diane Bailey
Publisher: Fenman Ltd
Binding: Ring-bound
RRP: £195.00
Released: 31 Dec 1992
 

19) Creative Problem Solving: 21 Tried and Tested Training Activities for Developing Creative Problem Solving Skills

By: Sarah Cook
Publisher: Fenman Ltd
Binding: Ring-bound
RRP: £249.00
Released: 19 Feb 1993
 

20) Working with Disability: 18 Tried and Tested Activities for Understanding the Legal and Moral Issues (Trainer's Activity Packs)

By: Judith Usiskin
Publisher: Fenman Ltd
Binding: Unbound
RRP: £195.00
Released: 19 Jul 1998