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1) The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary: 5 Principles for Turning Ordinary into Extraordinary

By: Joseph Michelli
Publisher: McGraw-Hill Professional
Binding: Hardcover
RRP: £13.99
Released: 01 Sep 2006
 

2) The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

By: Joseph Michelli
Publisher: McGraw-Hill Professional
Binding: Hardcover
RRP: £13.99
Released: 30 Jun 2008
 

3) When Fish Fly: Lessons for Creating a Vital and Energized Workplace from the World Famous Pike Place Fish Market

By: Joseph Michelli John Yokoyama
Publisher: Hyperion Books
Binding: Hardcover
RRP: £10.15
Released: 25 Jul 2004
 

4) Humor, Play and Laughter: Stress-Proofing Life with Your Kids

By: Joseph a. Michelli
Publisher: Love & Logic Pr
Binding: Paperback
RRP: £7.50
Released: 01 Mar 1998
 

5) En la experiencia Starbucks/ The Starbucks Experience

By: Joseph A. Michelli
Publisher: Norma S a Editorial
Binding: Hardcover
RRP: £10.15
Released: 30 Jun 2007
 

6) Wenn Fische fliegen lernen

By: John; Michelli, Joseph A. Yokoyama
Publisher: Redline Wirtschaftsverlag
Binding: Hardcover
Released: 25 Jul 2008
 

7) Das Starbucks-Geheimnis

By: Joseph A. Michelli
Publisher: Redline Gmbh
Binding: Hardcover
Released: 25 Jul 2008