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1) Reference and Information Services in the 21st Century: An Introduction
By: Kay Ann Cassell Uma Hiremath |
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2) Reference and Information Services in the 21st Century: An Introduction
By: Kay Ann Cassell Uma Hiremath |
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3) Collection Development Process Manual
By: Kay Ann Cassell Elizabeth Futas |
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4) Developing Reference Collections and Services in an Electronic Age: A How-to-do-it Manual for Librarians (How-To-Do-It Manual for Librarians)
By: Kay Ann Cassell |
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