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1) Developing Quality Technical Information: A Handbook for Writers and Editors (IBM Press Series--Information Management)
By: Gretchen Hargis Michelle Carey Ann Kilty Hernandez Polly Hughes Deirdre Longo Shannon Rouiller Elizabeth Wilde |
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2) Designing Effective Wizards (IBM books)
By: Daina Pupons Wickham Debra L. Mayhew Teresa Stoll Kenneth June Toley III Shannon Rouiller |
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