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Service Operations Management (Financial Times)

By: Robert Johnston Graham Clark
Binding: Paperback
Publisher: Financial Times/ Prentice Hall
ISBN: 1405847328
ISBN-13: 9781405847322
Released: 22 May 2008
RRP: £42.99
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Customer Reviews

Bought it for my wife! - By: , 23 Jul 2004
My wife a university student wanted this book, I bought it & offered it to her, alll I can say she kissed & huged me for weeks & kept saying thank you, usuallly she say thank you once or twice.
A proof on how useful she found it in her studies ;)