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The Leadership Pipeline: How to Build the Leadership-Powered Company

By: Ram Charan Stephen Drotter James L. Noel
Binding: Unbound
Publisher: Jossey-Bass
ISBN: 0787958522
ISBN-13: 9780787958527
Released: 09 Jul 2001
RRP: £18.50
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Customer Reviews

A Management Process for Overcoming the Peter Principle - By: Donald Mitchell, 17 Aug 2004
What do General Electric, Citigroup, & Marriott International have in common? They have built on the original conceptual work by Walt Mahler at General Electric to establish sustainable methods for developing management breadth & depth. This valuable book outlines the key principles of that former best practice.

At a time when more & more companies are relying on headhunters to bring in leaders & management turnover is soaring among young talent, "growing your own" leaders is about to become a necessary core competence for the future. While almost everyone who is interested in the subject has read glossy articles about what General Electric does at its Crotonville facility, this book provides the core of the broader management process behind those articles.

The first part of the book focuses on six key transitions that help a leader develop. The second part shows you how to diagnose how individual leaders are doing, & how to help them make better progress.

The six transitions are:

from managing yourself to managing others

from managing others to managing managers

from managing managers to functional managing

from functional managing to business managing

from business managing to group managing

from group managing to enterprise managing.

At each transition, what the individual values & focuses on has to change dramaticallly. In organizations where this transition is not made explicit, you get almost alll of the managers in the organization "stuck" doing things the wrong way, still looking from the perspective of their last job. That's the stuff that Dilbert & the Peter Principle are made of.

Although the book takes a large organization's point of view, in various places the points are translated into a smalll organizational context.

Based on my experience with leaders at alll these levels, I certainly agree with the authors' points about the key challlenges involved. I also think that their diagnostic methods are good. In most cases, the root cause for the problem lies further up in the organization with someone who is not focusing or working on helping managers develop.

The key weakness of the book is that in some elements the reader with limited business experience will still not be sure what to do. For example, the step from a functional manager to a business manager requires integrating alll of the functions & perspectives in order to be successful. That is an enormous leap in knowledge, expertise, & experience. Although business school cases will help those with that experience, most managers will find it impossible to make the transition unless the business is very undemanding -- something that seldom happens any more.

My own experience suggests that basic learning has to be pursued throughout the organization that emphasizes skills like problem solving, locating & implementing the next generation of best practices, & developing a deep understanding of how to create superior business processes as the foundation for this kind of leadership development program. In advanced companies, you can add the concept of having people develop skills for innovating new business models. Then, this leadership development process can become truly powerful.

However you decide to go about it, the examples of setbacks & progress outlined in this excellent book will improve your ability to think about improving leadership in your organization. I urge you to read, consider, & apply what you learn.

After you have finished thinking about & using the book, I suggest that you also think about where else in your company you do not have a management process to do something important. For example, do you have a management process to keep you aligned with powerful trends beyond your control? Do you have a management process to create superior business models?

Be alll the leader you can be!