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Difficult Conversations: What to Say in Tricky Situations without Ruining the Relationship: What to Say in Tricky Situations Without Ruining the Relationship

By: Anne Dickson
Binding: Paperback
Publisher: Piatkus Books
ISBN: 0749926759
ISBN-13: 9780749926755
Released: 08 Jun 2006
RRP: £7.99
Average Rating:

Customer Reviews

Does exactly what it says on the cover. - By: I. Richardson, 27 Jun 2008
Helpful, step by step advice on dealing with many difficult situations. A simple (but effective) approach that gets the message across without fudging the issues but without escalating the situation. A number of useful examples of how to apply the advice. Recommended.