![]() | By: William Ury Binding: Paperback Publisher: Random House Business Books ISBN: 0712655239 ISBN-13: 9780712655231 Released: 09 Jul 1992 RRP: Average Rating: ![]() |


It discusses clear ways to get in & out of the zone of uncomfortable debate, with people that “stucks” with the “no”.
A very easy, very useful & practical read.
Provides extremely good advice. It will certainly deliver results for most readers, changing the way they negotiate with reluctant & stubborn people.
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